- Conduct quality assurance reviews of HelpLine interactions and provide direct, constructive feedback to volunteers.
- Provide unbiased, nonjudgmental perinatal mental health peer support and manage the HelpLine queue during surges.
- Document all interactions in iCarol and collaborate with the team to ensure consistent, high-quality support.
PSI provides peer support, education, and resources for perinatal mental health. The organization operates a HelpLine staffed by volunteers and specialists, fostering a collaborative culture focused on growth and quality.
- Build and maintain backend services in Kotlin for the product platform.
- Design and implement interfaces using REST, gRPC, and Kafka for internal and public clients.
- Work with data center machines and AWS cloud to improve reliability and performance.
Valka.ai is a visionary spin-off from Realms Group, revolutionizing digital content creation through an interactive human-digital platform powered by AI. They are a small, innovative team of diverse experts driving change in gaming, entertainment, and education.
- Lead cross-functional operational projects from concept through implementation, owning timelines and success metrics.
- Design, document, and implement scalable operational processes and SOPs across departments.
- Build and maintain ClickUp workflows, automations, and dashboards for leadership visibility.
Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. They combine medical expertise with a supportive, patient-centered approach to help people feel confident and comfortable in their bodies.